Helping Navigate Your Health Insurance Concerns


Need a Community Health Advocate?

Elizabeth Pelaez - 845-561-3575 -

CHA! MiSN’s Community Health Advocates can help you and your family keep and use your health insurance benefits or find affordable health care if you do not have health insurance:   MiSN is a proud CHA partner with CSSNY

Understand how health insurance works.

  • Learn where to get affordable health care services.
  • Resolve disputes and medical billing problems.
  • Understand health insurance terms and policies.
  • Learn about charity care and financial assistance programs.
  • Know your appeal and fair hearing rights.
  • Understand Medicare and Medicare Savings Programs.

Connect to prescription drug assistance programs.

  • Get approvals for needed medical services.

CALL (800) 453-4666 for an appointment if you live in Orange, Dutchess, Ulster, Sullivan or Putnam Counties.

Got Health Insurance and Still Need Help? Don’t Have Health Insurance and Still Need Health Care?

Once you have health insurance you may need help using as it may seem hard to understand at first. Or if you don’t have health insurance you may need helping accessing health services.

Our CHAs may be able to help you!



Community Health Advocates (CHA), a program of the Community Service Society, helps New Yorkers understand their health insurance and access the health care services they need. CHA provides free, confidential individual counseling to individuals, families, small businesses and advocates. MiSN is part of a network of 28 organizations and small businesses serving organizations providing services in every county in New York State. Our CHA services are free. We can provide help in English and Spanish, and have access to many other languages through a language help line.

MiSN CHA’s Can Help You:

If you do not have health insurance

CHA can help you access low cost health services and prescription drugs -